Can Metaverse technology enhance human-AI efficiency?

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Con­ver­sa­tion­al AI sys­tems in the meta­verse resem­ble human-to-human communication.

Voice assis­tant AI has found its way to the meta­vers­es of the new era, pow­er­ing use cas­es like lifestyle assis­tance and per­son­al­ized rec­om­men­da­tions. For instance, rather than dri­ving to a trav­el agen­cy’s office or talk­ing to their over­bur­dened cus­tomer ser­vice, users can hop on the meta­verse and take a tour of mul­ti­ple awe-inspir­ing loca­tions with the assis­tance of an AI-pow­ered bot.

An AI concierge in a meta­verse is a per­son­i­fied machine that deliv­ers unique rec­om­men­da­tions based on the avatar’s pref­er­ences. Take into account the amount of data avail­able on every per­son and you know the poten­tial of this use case.

Nat­ur­al lan­guage pro­cess­ing in the meta­verse makes it more per­son­al than the real world. Voice AI can inter­pret avatar requests in a lan­guage that is more human and nat­ur­al while fac­tor­ing in indi­vid­ual tastes and pref­er­ences. 

Speech tech­nol­o­gy has become more con­tex­tu­al and per­son­al­ized, mak­ing the meta­verse inter­face smarter in the process. For instance, Kai, the first AI concierge on Meetkai, has made voice assis­tance as easy as talk­ing with a friend. Request a recipe for “steak” by say­ing, “Hey Kai, can you find me a nice recipe?” And you’ll receive the most delec­table beef steak recipe in the world in seconds.

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